Professional postpartum doula & newborn care specialist

From overwhelmed, to parents who know what they're doing

Newborn problems are specific ones: a latch that won't take, milk that won't come in, gas, reflux, jaundice, days and nights the wrong way round. My work is to solve them one at a time — and to talk you and your partner through the judgement behind each one, so that by the time I leave you haven't merely got through it. You know what you're doing.

Book your free consultation Read what 15 families said
  • 5.0★15 employer reviews
  • 10years as a doula & newborn carer
  • 60+newborns cared for
徐彩云 Caiyun Xu
Caiyun Xu · Postpartum Doula

Nights are covered

Night feeds, burping, nappy changes and settling are handled by me, so parents get unbroken sleep. One employer wrote: “the slightest sound from the baby and she noticed first.”

Feeding problems addressed on site

Poor latch, low supply, nipple pain, gas and reflux are assessed and managed on the spot where they fall within a doula's scope, and referred to a lactation consultant or physician where they do not. Trained through the Lactation for Doulas course taught by Ann Grauer, IBCLC, RLC.

The reasoning is explained to parents

Every measure is explained along with the judgement behind it, so parents can repeat it themselves. One employer wrote: “explaining our baby's development and what she was doing, which helped us feel at ease.”

What I do

What a postpartum doula does

A postpartum doula looks after the mother and the newborn in the weeks after birth — feeding, recovery, sleep and settling — and explains the reasoning behind each one so the parents can take it on themselves. It is practical, non-medical support, and it never replaces you as the parent. Day, night, or both.

01

Breastfeeding guidance (latch & suckling)

This is the core of my work. I teach you how to hold the baby, how to get a deep latch, and how to tell whether the baby is actually suckling and transferring milk — a shallow latch hurts you and underfeeds the baby, and the two usually resolve together. I help with early breastfeeding, engorgement, blocked ducts and cracked nipples, support breast, bottle or mixed feeding, and read the nappies to judge intake. I've completed the Lactation for Doulas course taught by Ann Grauer, IBCLC, RLC; anything beyond a doula's scope, I'll point you to a lactation consultant.

02

Day doula support

A calm, steady presence through your daytime hours: someone to talk to, reliable answers when you need them, and an extra pair of hands so you can shower or go back to sleep. I'll also put together something simple for you to eat, so you actually eat.

03

Night doula care

Rest while the night feeds, burping, nappies and settling are mine. I wake at the first sound — in one mother's words, “the slightest sound from the baby and she noticed first.” If you're breastfeeding, I'll wake you on your own schedule and settle the baby after.

04

Newborn sleep & routines

Gently helping the baby tell day from night, and building a rhythm that holds. Tummy time, passive exercises and infant massage by day, with singing and talking throughout; every feed, sleep and nappy logged in an app the whole family can see. I teach all of it to you and your partner, so when I leave you can carry it on.

Scope of care

  • Latch assessment and correction
  • Assessment of suckling and milk transfer
  • Feeding positions and holds
  • Nipple pain and damage: causes and management
  • Engorgement, blocked ducts, and watching for mastitis
  • Low supply: assessment and a plan to increase it
  • Breast, bottle and mixed feeding regimes
  • Nappy output as evidence of adequate intake
  • Daily monitoring of jaundice, cord and nappy area
  • Management of gas, colic and reflux
  • Establishing day-night rhythm
  • Newborn bathing, infant massage and passive exercises
  • Daily records of feeding, sleep and output
  • Each method, and the reasoning behind it, explained to parents
  • Monitoring postpartum mood, with referral advised where indicated
  • Referral to a lactation consultant or physician when indicated

Professional credentials

Before you hand over your baby, check who I am

The certificates are below. Click any one to enlarge it and read the issuer, the date and the certificate number, so you can verify them yourself. My DONA certification is still in progress, so I don't call myself a DONA Certified Doula — I don't claim what I don't hold.

DONA International Approved Postpartum Doula Workshop certificate of attendance for Caiyun Xu
DONA International Approved Postpartum Doula Workshop27 hours · March 8–10, 2026 · trainer HeatherGail Lovejoy PDT/PCD(DONA)
OB Maternity Academy Certified Postpartum Doula & Newborn Specialist certificate for Caiyun Xu
Certified Postpartum Doula & Newborn SpecialistOB Maternity Academy · April 2025 · valid to April 2028
Lactation for Doulas class certificate of completion for Caiyun Xu
Lactation for Doulas Class3.5 hours · March 30, 2026 · taught by Ann F Grauer, IBCLC, RLC
American Red Cross Babysitting Basics certificate of completion for Caiyun Xu
Babysitting BasicsAmerican Red Cross · April 25, 2025
HIPAA Awareness training certificate of completion for Caiyun Xu
HIPAA Awareness TrainingAmerican Health Training · June 2025 · valid to June 2027

Adult, Child & Baby First Aid / CPR / AED

American Red Cross · April 2025

Completed alongside the American Red Cross Babysitting Basics course.

NannyFYI skill assessments

Advanced 6 / 6 · identity verified

Safety and first aid 100, infant illness care 100, daily care 100, communication 100, childcare English 92, child development 90.

Status and health

Work permit · health insurance · US driving licence

Tdap and flu vaccinations up to date, hepatitis A and B antibodies, and an annual health check. This work needs my own health to be dependable.

Privacy & confidentiality

What happens in your home stays there

No photo or video of your family goes on this website, on social media or anywhere else without your explicit permission.

I am listed among Carrot's qualified caregivers.

In their words

15 employer reviews, averaging 5.0

Verbatim from verified employers on NannyFYI.

★★★★★

We had the pleasure of working with Caiyun during the first several weeks after our son was born. As first time parents, she was an incredible source of support, helping us both care for our newborn and with postpartum recovery. Caiyun was very knowledgeable, explaining our baby's development and what she was doing, which helped us feel at ease. Caiyun was always patient, positive, and caring with our baby, and her vibrant energy and warmth was a welcome addition to our home. Caiyun also made wonderful, nourishing meals and helped us with many breastfeeding challenges along the way.

San Francisco, CA
★★★★★

Even more valuable than her professional knowledge was that I could feel Sister Caiyun genuinely loved our child from the bottom of her heart, so none of it felt like just a job to make a living — she put her own responsibility and feeling into it. Beyond the baby's basic eating and sleeping, when the baby was awake she would sing her many songs, keep talking to her, do exercises and massage with her, or take her outside. With her helping, my husband and I were truly much more relaxed and our sleep was much more protected. By the time she left, the baby already had a very regular routine and could sleep for longer stretches at night.

Gilbert, AZ
★★★★★

Our baby arrived three weeks earlier than expected, and our whole family felt completely unprepared. Even before she officially started working with us, Caiyun provided remote guidance, helping us adjust our feeding approach based on the baby's diaper output. She also kindly adjusted her schedule and came earlier than planned to help us during those stressful first days. With Caiyun in our home, everything quickly became well organized. She carefully records the baby's feeding, sleeping, and activity times in an app every day, and she also helps the baby distinguish between day and night. Caiyun also takes wonderful care of me during my postpartum recovery, both physically and emotionally.

San Jose, CA
★★★★★

Sister Xu stayed with us for a month and a half after our baby was born. She has a solid grounding in childcare theory and a great deal of practical experience, and she is genuinely professional with newborns. Whether it was daily feeding, watching the baby's routine, or handling common problems like eczema and reflux, she always had helpful advice drawn from experience, and she cared for him patiently. At night, the slightest sound from the baby and she noticed first, settling and caring for him straight away. It was enormously reassuring.

Napa, CA
★★★★★

Caiyun is that rare caregiver who is fully present on all three counts — heart, responsibility and professionalism. She looked after the baby with complete attention, kept the routine remarkably regular, anticipated what the baby needed, and never cut a corner. Every day she sang to the baby, did exercises with her and played her music; babies she has cared for smile early and cry very little. When my second granddaughter was born, we chose her again without a moment's hesitation.

Paradise, NV
★★★★★

Having Sister Xu with us through that unforgettable first month felt like real luck. She took us from the chaos of bringing the baby home to a household that runs in order, and our whole family grew very fond of her. She is sunny and full of energy, and endlessly patient and attentive with the baby. She was just as thoughtful with me and my family — she fitted into the household easily, cooked me many delicious meals, and gave me, a first-time mother, a great deal of gentle advice.

Redmond, WA
★★★★★

Our baby came early and threw all our plans out, but we were lucky to have Sister Xu. In the week before she arrived we were completely at sea as new parents, and she guided us patiently over WeChat, answering everything and calming me down. The moment she arrived she was straight to work — the heat lamp, foot soaks, reminding me to rest. Bathing, nappies, settling the baby, watching the jaundice and the cord: all of it done professionally and with real care.

Belmont, CA
★★★★★

From day one, it felt like she became part of our family and treated us like family, too. Our son arrived weeks early, and Caiyun responded immediately with warmth, care, and action. Her newborn care knowledge is outstanding: from diapering, bathing, and feeding to recognizing early signs of eczema and diaper rash and recommending effective remedies.

San Francisco, CA
★★★★★

Sister Xu has enormous energy — attentive right through the day and the night. She is remarkably patient with the baby and thoroughly professional. During the gassy weeks in particular, her handling brought it down to almost nothing; we barely heard the baby cry, because his needs were always met the moment they appeared. I was very weak just after the birth, and thanks to her I could rest properly without worrying about the baby at all.

West Covina, CA
★★★★★

Caiyun has comprehensive professional knowledge and a great deal of practical experience — evidence-informed newborn care, and full postpartum support for my wife. Feeding, burping, nappies, daily cleaning, infant massage and sleep guidance: every detail handled in good order.

Fort Lee, NJ

Book a doula consultation

Let's talk and see if we fit

Welcoming a new baby is a beautiful experience, but it can also be overwhelming, and you don't have to figure everything out alone. Tell me your due date, your city, how many days you need and whether this is your first baby, and I'll come back with my availability and a quote. The first conversation is free, and I'd rather we had a video call first — it's easier for both of us to know whether it's a good fit once we've actually talked.

Please leave either an email or a phone number. The first conversation is free.